Contact Us

To check the status of your order:

1. Go to store.SuperPiece.com and click Service.
2. Enter your confirmation number and click Go.
3. If your order has been shipped your tracking number will be displayed.

NOTE: Tracking numbers are posted on the website 24 hours after shipment. If your tracking number does not appear on the website yet please check again on the next business day. If the website is unable to locate your invoice then your card was declined (usually due to a typo in the billing info or lack of available funds on your card). If this is your case, you are welcome to try placing your order again using the same card, a different card, or another payment method. Thanks :)

Most questions can be answered in the F.A.Q.

You can also contact us:

by Email: service [at] superpiece.com (use @ symbol)
on Facebook (friend page): facebook.com/superpiece
on Facebook (fan page): facebook.com/pages/SuperPiececom
on AIM: SuperPiece420
on MSN Messenger: superpiece [at] hotmail.com (use @ symbol)
on Yahoo Messenger: superpiece_420

Below are the most common support questions:

Where is my tracking number? It is posted on the website 24 hours after shipment.
How do I track my package? You can check your tracking number at USPS.com.

My tracking number doesn't work. Orders ship from India so USPS.com will not show a tracking status until your package reaches the U.S. 24-48 hours before delivery.

My confirmation number doesn't work. This means your card was declined.

If you have a different question, click here for the contact form.