Q:  Do you sell wholesale? Where can I find wholesale prices?
A:  You can access our wholesale website at http://www.superpiece.com/wholesale

Q:  What is your minimum order for wholesale?
A:  $100 U.S. Dollars (that can include shipping).

Q:  Do you offer bulk discounts on large wholesale orders?
A:  Yes, 20% off for orders of $500 or more.

Q:  Do you have a paper catalog?
A:  No, but one may be available in the future.

Q:  Do you accept PayPal?
A:  No.

Q:  Can I send a Western Union instant money transfer?
A:  Yes, but only for orders of $100 or more.

Q:  The website says the product that I'm interested in buying is "Out of Stock." When will it be in stock?
A:  Occasionally items will go out of stock, but usually will be restocked within 2 to 3 weeks.

Q:  Is your glass color-changing?
A:  "Color-changing glass" is a myth. Glass doesn't change color, but some glass is fumed to create the illusion of color-changing. Fuming is when gold or silver is sprayed into the glass making the transparent areas look red, blue, or metallic. Over time as the inside of the glass gets dirty with use, the dirt provides a dark background which reveals the color of the fuming more vividly like chalk on a blackboard. Items on this website that are described as "fumed" will have a color-changing effect. But any website that advertises "color-changing glass" is not being honest with you.

Q:  Can you make custom designed pieces?
A:  Currently the only styles and designs available are what is shown on the website.

Q:  Do you ship orders discreetly? Will the package have any pictures or words on it?
A:  All orders are shipped in plain white or brown unmarked packaging. The return address label will say "SuperPiece" (without dot com) in very small print in the top-left corner of the package.

Q:  Will I get a tracking number when I order?
A:  If your order exceeds $500 you will be provided with an EMS tracking number.

Q:  Will I have to sign for my order when it's delivered? What if I'm not there to receive it?
A:  Some larger orders may require a signature. If you are not home to pick it up it can be retrieved from your local post office.