Pipes, Waterpipes, Bubblers, Dugouts, Grinders, Papers, Kif Boxes, Salvia, Scales, Wholesale
Feedback Chat SuperPiece Store FAQ Contact Us Links
 

 
Customer Feedback

Below is a list of some of the actual emails sent to us from satisfied customers.
If you have any comments about your SuperPiece experience, please contact us.
 


11/17/11 - Austin D. from Birdsboro, PA wrote:

Thank you very much for the help. I am very excited to start drop shipping / ordering in bulk from you and starting up my small company.


11/15/11 - Choti S. from Longmont, CO wrote:

You have done it again.....surpassed yourself! Not only has the shipment already arrived for my friend Mitch, but it's fabulous. Wow! Thank you so very much....for the pricing adjustment, the extremely rapid shipping in the same fabulous wax sealed cloth wrapping,.....and especially please thank your craftspeople for their workmanship. I will get this package to my friend ASAP!

Choti


10/30/11 - Cody R. from Charleston, SC wrote:

Thank you so much for the quick reply and help with my order, I see that my product was shipped just this past weekend. I definitely do not mind waiting for products that seem of very high quality, but once again thank you for the great customer support. I will most certainly be a returning customer to your site and cannot wait to receive my orders!

Thank you.


10/26/11 - Adrian D. from Manitoba, Canada wrote:

Thank you for your response and your honesty. I understand and appreciate you being so forth right about the situation. I will look forward to hopefully receiving the package within the 6-12 business days from now. I had placed small orders through a few different companies and regardless of the extra length of time for yours, so far you've been the best to deal with.  I will most definitely be placing a larger future order.

Thank you.


10/25/11 - Choti S. from Longmont, CO wrote:

I just received my 2nd shipment from India...the packaging was secure and everything arrived intact. The quality is superior again....everything is fabulous!

Thank you so much for acquiring these well-crafted products! They are certainly worth the wait.

Choti


10/25/11 - Jennifer B. from Sevierville, TN wrote:

Thank you for your reply, I figured I would check. I will be watching for the order and again thank you for your great customer service. :)


9/30/11 - Noah K. from Geneseo, NY wrote:

Cool! I'm just glad to know it didn't get lost in the mail or something. And congrats on having that many orders, sounds like your sale was a success. Thanks for getting back so quick, you've just gained yourself a repeat customer.

 Best of luck,
-NK


9/28/11 - Scott V. from North Olmsted, OH wrote:

I received it today, it's in great condition. Thanks a lot!


9/27/11 - Reece G. from Otago, New Zealand wrote:

Great experience with SuperPiece. Great deals on a few items. Any problems were quickly rectified and my items were delivered direct from the supplier post haste! I will definitely be back again! Great job! -Reece


9/27/11 - Rebekah H. from Middlesex, NC wrote:

I most definitely WILL use this site again. And thank you for the 10% OFF next order. I understand the rush, and I can be patient. I just wasn't sure my order was placed correctly because my tracking number wasn't displayed. But thank you for the quick response. -SuperPiece Customer For Life. :)


9/26/11 - Nichole P. from Gillette, WY wrote:

We got our "candle holders" today and they are beautiful! Thanks for such nice quality and again sorry for bugging you! When I get more money I will definitely be ordering more. Thanks again, Nichole!


9/26/11 - Thomas L. from Pahoa, HI wrote:

Dear Sir, I am so sorry for the earlier email. I looked through the newspaper and found the missing pieces. I feel like an ass. Please forgive my hasty earlier email. You guys did a hell of a job wrapping the pieces. Thank you for the Free gifts (which I also found wrapped in the newspaper). I know one of the gifts is a chillum, but I have no idea what the black 3 piece with the screw on top is for. Again, sorry for my hasty reply. Sincerely, Tom.


9/23/11 - Sierra B. from Carlsbad, CA wrote:

You guys have great stuff. I can't wait to receive my order! You were extremely helpful and thoughtful. :)


9/21/11 - Zack B. from Pittsburgh, PA wrote:

Thank you for addressing the problem quickly and resolving it. This is my 2nd order from your company and the first product was good so I am expecting the same.


9/20/11 - Cheryl W. from West Deptford, NJ wrote:

Thank you very much. :) I'm looking forward to getting the shipment in and I will definitely be purchasing more in the future. :) Thank you again have a nice day!


9/19/11 - Zachary O. from Spearfish, SD wrote:

Next time I'll have one order not four. I told some people about the prices and they were so impressed that they wanted me to place orders for them.


9/19/11 - Regina R. from Hastings, NE wrote:

Love this place.. Really cool packaging, postal lady looked at it a little funny..LOL I was very HAPPY with my order. Thank you for all your hard work to keeping it simple, love your choices!


9/17/11 - Jason V. from Mission, TX wrote:

Thanks, I appreciate it. Yes I plan to purchase more inventory later in the future. SuperPiece has great prices on better quality glass than other wholesale sites. Thanks and looking forward to being a customer in the near future.


9/14/11 - Hunter P. from Greensboro, NC wrote:

Thank you so much for your reply, and your website will absolutely be expecting another order from me. Superpiece.com is definitely the best online headshop with the BEST customer service. Thank you for your time and consideration, it's greatly appreciated.


9/12/11 - Francis B. from Alberta, Canada wrote:

My package came in today, everything is in perfect shape. Was a long wait but it made it! Thank you very much. I'll be buying more stuff from you guys very soon.


9/6/11 - Mallory G. from Baton Rouge, LA wrote:

Wow that was the nicest most accommodating service I have ever received! Thank you so much! You are awesome!


9/5/11 - Marissa C. from Wasilla, AK wrote:

Thank you so much. I appreciate that you actually reply to my emails. It's reassuring. I will most definitely continue with your services. Thanks again (:


9/1/11 - Emily D. from Tallahassee, FL wrote:

It got here today. The piece looks great thank you very much. Also I wanted to thank you for the free one hitter!


8/31/11 - Kristi C. from San Diego, CA wrote:

I just wanted to let you know that I did receive my package. I am very happy with all of my products and it was definitely worth the wait! Thank you so much for your help and I look forward to doing business with you again soon!


8/26/11 - Choti S. from Longmont, CO wrote:

I received my order. Everything was exactly as depicted online, intact, and wonderfully crafted. I shall be sure to show the pieces around to friends and at concerts. Your prices are very competitive and I'm sure I can generate interest in more orders. I'm curious about the craftsmen. These glass pipes are not used in India (that I'm aware of). How did you find local people to make what is basically used in USA? They are very well made. Thank you again.


8/15/11 - Benjamin R. from Silver Spring, MD wrote:

Hey, just wanted to tell you I got the rest of my order today. Pretty sweet pipes. Bigger than expected too, which is kinda cool. And the packaging is hands down the coolest packaging I have ever gotten anything in. The stuff was in a cloth bag over the cardboard box and clearly sewn shut by hand. Awesome. And the stuff was packed and padded well too. Thanks


8/12/11 - Lukas M. from Tucson, AZ wrote:

Thank you so much! I really do appreciate the time and care you in invested in me! I'll be sure to use your website again in the future and recommend you to my friends. Take care!


8/5/11 - Chris S. from Keller, TX wrote:

At first I was feeling hesitant, but after this great display of customer service, I might not ever go anywhere else! Thank you for being so reassuring regarding this whole process!


7/29/11 - Beverly W. from Sacramento, CA wrote:

Just wanted to let you know that I received the two bubblers yesterday. They are really nice -- I am so glad I ordered them from you. Thanks again.


7/10/11 - Crystal S. from Corinth, MS wrote:

u guys have the best bargains ty!!!!!


7/1/11 - Dona W. from Stone Mountain, GA wrote:

Thanks so much for your excellent help with my order. I will definitely use your company again, and recommend it to my friends, due to your quick, helpful, and polite customer service.


6/27/11 - Jacob R. from Mead, CO wrote:

Thank you very much for your valuable time and prompt response. I appreciate everything that you have done to speed up the delivery of my package. I am very satisfied with your customer service and look forward to doing business with you in the future.


6/26/11 - Adam V. from Ocala, FL wrote:

Thank you very much for the expediate shipping and the discount on my next purchase, which I will definitely be shopping with you all again. I am very happy with my purchase, and they came in perfect condition. Thank you again for your help and I just wanted to say that I am very pleased with the whole process.


6/20/11 - William B. from Omaha, NE wrote:

You guys are the greatest and I will tell all my friends know what a great company you are to do business with. You have went way beyond the call of duty to try and satisfy one of your customers. Once again thank you very much.


5/31/11 - Marcus M. from Clearwater, FL wrote:

As always you have wonderful customer service. I concluded that there was a reason behind the cloth, and thank you for the urgency in my shipment. I hope to be enjoying these pieces soon.


3/10/11 - Brittany N. from Hixson, TN wrote:

I just got a waterpipe in the mail from you last week it turned out to be AWESOME! I loved it so much I am placing a second order for the same waterpipe I ordered back in January! The waterpipe I got was a 8 inch blue and red. The one I placed an order for 1/19 and today 3/10 is a 5 inch black and clear glass with a polka dot bowl. I AM REALLY LOOKING FORWARD TO IT! :D Yippie! Thank you so much for really having SUPER PIECES!! Your name says it all. :) It was WELL worth the wait. :) Thanks again super piece! YOU ARE THE BEST :D


2/2/11 - Clayton I. from Hawaii wrote:

ALOHA, YOU WERE RIGHT, THE SUPER PIECES WERE WELL WORTH THE WAIT. QUALITY AND SERVICE WAS GREAT AND I UNDERSTAND THE CHRISTMAS SHIPPING DELAY. I'VE GOT ANOTHER ORDER AT LEAST 20 PIECES. THE FIRST ORDER WAS CHEAP STUFF. NOW I KNOW YOUR QUALITY AND SHIPMENT PACKING IS GREAT, NOW IT'S TIME FOR SOME BETTER PIECES.  I WAS SURPRISED THAT MY ORDER WAS SO WELL PACKED AND MADE IT TO HAWAII UNBROKEN. I TOOK A COUPLE OF PIECES TO OUR ONLY 2 HEAD SHOPS IN TOWN AND SHOWED IT TO THE BOSSES WHOM I KNOW. WENT ON THERE COMPUTER AND LOGGED IN UNDER MY NAME AND SHOWED THEM MY ORDER AND ABOUT THE 33% OFF. I THINK BOTH OF THEM WERE VERY IMPRESSED. I PROMISE THAT MY NEXT ORDER WILL BE AT LEAST $250.00 PLUS.


1/27/11 - Evann T. from Boise, ID wrote:

I received my order and I am extremely pleased with all my products. The glass on glass blunt is a must have for every smoker. Thanks so much for accommodating me. I must say it was well worth the wait. I will be ordering again soon and I just wanted to say thank you. Very pleased customer.


12/31/10 - Jeremy K. from Buffalo, MN wrote:

I have been a very satisfied customer with your company for 5 or 6 years, you have the best prices and the best quality out there. I am comfortable with the shipping and processing time. As usual, I hope business is booming. Now that I just buy casually I tell everybody about your site everywhere I go. I even got thrown out of "Canton" Asian artwork store for telling people there were way better deals on your site then spending $50 on a single layer spoon. Keep up the good work and I'm sure your customers love the wholesale discount. I kinda miss the promo you were running where you threw in a few spoons for large orders, the people love free shit. What's better than getting a good deal? A good deal with free shit. If you decide to take on a larger staff someday I would love to be part of the company. Thank you


11/30/10 - Kent R. from Lake Charles, LA wrote:

Thank you I'm going to refer everyone I know to your site because of the cheap prices, good service, great selection, and the great deals and I promise I'm going to be a regular from now on. Thank you so much.


11/17/10 - Gilbert A. from Westminster, CO wrote:

Thanks buddy. Love your site man, I've only ever bought 1 pipe from anybody other than you guys. And now my buddies are getting Christmas baskets from you. Is there any chance you can throw a paper saying Merry Christmas from Gilbert inside the package?


11/12/10 - Nathan J. from Gold Bar, WA wrote:

I greatly appreciate you responding to my purchase. I am in great standing with you, trust your business, and know not to worry if it takes a little too long seeing as it is Christmas. I've purchased from you before and I know it will get here. I appreciate the fact that you ship in the order of your customers purchases, making it fair for all of your customers. I will be awaiting for it to land at my door step. I am very pleased with the $5.00 dollar offer and I appreciate it. Thank You =)


11/12/10 - Kathleen A. from New Orleans, LA wrote:

I want to thank you because I had such a great experience with you.


4/26/10 - Jonathan S. from Lubbock, TX wrote:

I'm sorry to clutter your inbox, but I just wanted to give ya'll some good ol Texas support. You guys are doing a great job! I seriously love this site and have recommended it to all my friends. Keep it up!!!


If you have any comments about your SuperPiece experience, please contact us.

 

 

Glass Pipes - Glass Bubblers - Waterpipes - Bats / Chillums / Dugouts - Stealth Pipes - Metal Pipes - Vaporizers
Steamrollers - Herb Grinders - Pollen Sifting Boxes - Rolling Papers / Cigars / Blunt Wraps - Rolling Machines
Digital Scales - Cloth Pipe Pouches - Stash Containers - Salvia Divinorum - Smoking Tools & Accessories

Check Out These Other Areas:  SuperPieces - Bargain Bin - Build Your Own Custom Metal Pipe

Home - Products - Wholesale - F.A.Q. - Contact - Links

(c) 2001-2011 SuperPiece